Returns & Exchanges

At Luxe Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return window for products in their original, unopened condition. If a product doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

Return Process

  • 1.
    Initiate Your Request

    Log into your Luxe Cosmetics account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

  • 2.
    Prepare the Package

    Securely pack the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

  • 3.
    Affix the Shipping Label

    Print the prepaid shipping label provided via email and attach it to the outside of your package before dropping it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.