Returns & Exchanges
At Luxe Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return window for products in their original, unopened condition. If a product doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your Luxe Cosmetics account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the unused beauty products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.